Script & Soul Studios

Your Privacy Matters

At Script & Soul Studios, we handle your data with the same precision and care that we apply to every hand-lettered stroke. We're committed to being transparent about how we use your information.

A clean, organized calligraphy studio desk with ink and paper

Last Updated: October 24, 2023

How do we protect your creative journey? This policy outlines our standards for gathering, using, and safeguarding the personal details you share when shopping for supplies or booking a workshop at Script & Soul Studios.

Secure Data Handling: We use industry-standard encryption for all transactions and never store full payment details on our servers.

1. Information We Collect

We believe in a "need-to-know" basis. When you order custom hand-lettered art, we collect your name, shipping address, and the specific text you wish to have lettered. For our digital workshop attendees, we collect email addresses to deliver course materials and zoom links.

  • Contact information (email, phone, address).
  • Order history for specialized ink and nib supplies.
  • Preferences for personalized stationery styles.

2. How We Use Data

We don't sell your data. Period. We use your details strictly to fulfill your orders, provide customer support for your calligraphy kits, or send you our studio newsletter if you've opted in.

Why do we keep your previous order details? Keeping a record of your favorite nibs and ink brands helps us provide a better personalized shopping experience when you return to refurnish your studio.

Communications: You can opt-out of our marketing emails at any time by clicking the 'unsubscribe' link at the bottom of any message.

3. Third-Party Sharing

To get our supplies to your doorstep, we share necessary details with shipping partners (like FedEx or UPS). Our payment processing is handled through secure providers that meet PCI compliance standards.

4. Your Rights

You're the master of your own data. You have the right to request a copy of the information we hold, or to ask us to delete your account entirely. Just send a brief message to [email protected] and our team will handle it within 30 days.

5. Cookie Usage

We use small files called cookies to remember what's in your shopping cart. It's a technical necessity for modern web shops. By continuing to use the site, you're agreeing to this. Simple as that.

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